To enhance the quality of our patients’ lives by providing state-of-the-art emergency and specialty veterinary care.

 

Vision

 

Louisville Veterinary Specialty and Emergency Specialists is committed to providing quality state of the art veterinary medicine with integrity and compassion. Our patients and clients will always be treated as if they are a part of our own family. We are committed to serving our referring veterinarians and patients with unsurpassed dedication. We strive to provide the most technologically advanced diagnostic evaluation, patient treatment and timely case communication. Our doctors and staff will maintain a passion to uphold the highest quality of standards in our profession through continuing education and through the development and in our academic programs.

 

Guiding Principles

 

• Quality Patient Care: Delivering quality patient care is the center of all that we do. Every procedure is done to the best of our abilities. The abilities of our veterinarians and animal healthcare staff must be at the top among their fields.
• Compassionate Patient Care: All patients will be treated as if they were our own family member. We will always treat our patients with the gentleness, compassion, and dignity they need and deserve.
• Client Focus: Our focus is to serve our clients. Our primary client is the referring veterinarian who is asking Louisville Veterinary Specialists for help to provide the best possible medical care for their patients. We will always seek to understand the feelings of our clients and their pets, and to treat them with respect.
• Operational Efficiency: The ability to compensate all of our employees appropriately is dependent on our efficiency of providing the best possible veterinary care. Efficiency is a personal responsibility and a team effort.
• Respect for the Individual: Recognize and value the contributions of every individual.
• Teamwork: We work toward a unified approach to maintain excellence in veterinary care. We will work as a team to improve every aspect of patient care and seek to help fellow employees. Asking for assistance along with asking to provide assistance are virtues of striving for quality.
• Teaching Excellence: We will strive to uphold the highest standards in training fellow veterinarians, veterinary technicians, and future veterinarian professionals.
• Continuing Education: We will continue our professional education to ensure that we provide the best and most current veterinary medicine possible.
• Embracing Change: Embracing change will help us to be successful